Talita Yamaguchi

About Talita Yamaguchi

Results-driven Account Management and Sales professional with extensive experience in the automotive industry and global markets. Strong background in new business development, customer relationship management, and commercial strategy, acting as a primary customer interface for OEMs and Tier-1 environments.Proven ability to lead RFI/RFQ processes, support pricing and acquisition strategies, and deliver high-impact executive-level presentations. Experienced in managing complex customer portfolios, controlling escalation processes, and coordinating cross-functional teams to ensure timely delivery of commercial and technical commitments.Solid expertise in sales operations, forecasting, demand planning, and supply chain coordination, with hands-on experience using SAP, CRM systems, and automotive customer portals. Strong analytical skills for sales planning, pricing alignment, tooling and R&D networking, and performance monitoring.Background in Human Resources leadership, including recruitment, training, KPI management, organizational structure design, and employee engagement programs, providing a well-rounded business perspective and strong people management capabilities.Multicultural professional with experience across North America, Latin America ans Asia, fluent in English and Portuguese, with strong communication, negotiation, and stakeholder management skills.

Experience

1. Sales Account Manager (Emods)

   Continental

   Nov 2023 — Present · Auburn Hills, MI, US

   Lead new business pursuit activities including RFIs and RFQs.• Support acquisition strategy development and target price definition.• Act as primary interface with customers for all commercial topics impacting the Customer Center.• Serve as single point of contact for GM & DMG Customer Center opportunities.• Deliver sales presentations to customers and executive leadership.• Control escalation processes and ensure follow-up actions by account and project management teams.• Track open R&D and tooling orders and monitor all programs using internal tools.• Maintain and expand relationships with existing customers and industry contacts.• Provide customer and competitor intelligence to Sales leadership.

Education

• ETELG Lauro Gomes, Sao Bernardo do Campo, SP, Brazil

  Executive Secretariat: post-high school Technical course.

  2006 — 2008

• Universidade Anchieta

  Bachelor’s Degree in General Administration., Business Administration and Management, General

  2007 — 2010