Tali Gonen Golan

Director of Product Management @Intermedia Intelligent Communications

Mission Viejo, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2022 — Present

Director of Product Management @Intermedia Intelligent Communications

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Leading the AI Team at Intermedia, I drive the strategy and execution of AI innovations to enhance productivity and streamline workflows across our UCaaS and CCaaS platforms. My team focuses on applying machine learning and generative AI to develop solutions that simplify complex tasks and provide actionable insights. Key initiatives include a GenAI-powered Assistant for content and knowledge support, multilingual call summaries, and advanced tools for agent performance evaluation and coaching. Through these and other AI-driven features, we empower customers with intuitive, efficient tools that elevate both user experience and operational effectiveness.

EDUCATION

2001 — 2004

Tel Aviv University

BA, Psychology, Communication

N/A

University of California, Berkeley

Customer Obsessed Design for Product Management Course

ABOUT TALI GONEN GOLAN

Sr Product Manager with extensive experience in building consumer web and mobile products that have been used by millions of users. Comprehensive knowledge of all elements of the software development life cycle. Led strong product teams consisting of designers, developers and testers. Experienced in leading a daily scrum and operating in 2-weeks sprints.Strong understanding of user engagement, business goals and the ability to lead a team in converting those goals into product requirements and priorities, resulting in successful product launches. Broad knowledge of UX and UI, both on web and mobile platforms. Fluent in defining user workflows and sketching wireframes.

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