Talha A.
Senior Business Analyst @Headlam Group plc
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WORK HISTORY
Senior Business Analyst @Headlam Group plc
Birmingham, GB
Leading the warehouse and transport workstream for a group-wide ERP replacement across 12 Distribution Centres and Trade Counters.Key Achievements: Engineered 30+ BPMN process models for warehouse and transport flows, mapping system hand-offs and integration touchpoints that enabled the SI Partner to deliver configuration two weeks ahead of schedule with full requirements-to-SDD traceability. Drove requirements elicitation through 40+ cross-functional workshops, capturing and prioritising 500+ functional requirements in Jira while maintaining disciplined change control and RAID log management, achieving minimal scope creep. Eliminated 100+ process gaps through comprehensive Gap/Fit analysis across receiving, put-away, picking, packing, and transport scheduling, projecting 25% warehouse throughput improvement and 15% reduction in transport costs. Architected warehouse operational design, including directed put-away/pick strategies, zone-based picking, shipment consolidation, and carrier selection logic within D365 BC, integrating third-party TMS via API and handheld RF scanners via EDI, targeting 40% reduction in manual data entry and 35% decrease in picking errors. Translated business needs into 200+ user stories and acceptance criteria for warehouse and transport modules, covering goods-in, inventory movements, pick/pack workflows, 3PL integrations, and returns processing using Agile/Scrum methodology. Defined Power BI dashboard requirements covering 12 operational KPIs (stock accuracy, pick rate, OTIF, load fill %, transport cost per order), collaborating with the data platform partner to establish SQL-based data models and automated reporting pipelines.Skills used in this role:| BPMN Process Modelling | Gap Analysis | Requirements Engineering | Workshop Facilitation | Jira | Power BI | SQL | API Integration | EDI | WMS | TMS | 3PL Integrations | Agile/Scrum | RAID Management | Stakeholder Management
EDUCATION
Oxford Brookes University
Bachelor of Science (BSc)
ACCA
ACCA
London Metropolitan University
Master of Business Administration (MBA)
CIMA
CIMA
AD CHAD
Certified Accounting Technician, Accounting
BCS, The Chartered Institute for IT
Certification in Business Analysis
ABOUT TALHA A.
I help organisations transform their operations through ERP implementations that deliver measurable results, not just system deployments.With 18+ years as a Senior Business Analyst and ACCA member, I specialise in bridging the gap between complex business requirements and technical solutions across distribution, manufacturing, ecommerce, and retail sectors. My focus is on finance, Order to Cash (O2C), Procure to Pay (P2P), warehouse management, and end-to-end supply chain operations.**What I Bring to the Table:**Over the past 5+ ERP replacement programmes, I\'ve consistently delivered: 20–40% warehouse efficiency gains through optimised WMS and transport workflows 10–15% transport cost reductions via intelligent routing and carrier selection logic 99% data migration accuracy with zero business disruption during cutover 95%+ user adoption rates through structured change management and targeted trainingI excel at turning ambiguous business challenges into clear, actionable requirements. Whether it\'s conducting Gap Analysis across 100+ process gaps, engineering 30+ BPMN process models, or translating stakeholder needs into 500+ functional requirements, I ensure every implementation is grounded in business reality, not just technical capability.**My Approach:**I don\'t just gather requirements, I architect solutions. From facilitating cross-functional workshops with C-suite stakeholders to designing Power BI dashboards that track operational KPIs, I work across the entire implementation lifecycle. I\'ve led complex integrations spanning WMS, TMS, EDI, 3PL systems, and API-based warehouse automation, always with one goal: delivering systems that people actually want to use.**Current Focus:**Leading the warehouse and transport workstream for a group-wide Microsoft Dynamics 365 Business Central programme.**Core Expertise:**Requirements Engineering | Business Requirements Documents (BRD)| Functional Requirements Documents (FRD)| Gap Analysis | As-Is/To-Be Process Modelling (BPMN)| Stakeholder Management | Workshop Facilitation | User Stories & Epics | Power BI Dashboards | SQL | Data Migration | UAT Planning & Execution | Agile (Scrum)| SDLC | Change Management | Traceability Matrices | API Integration | EDI | 3PL Integrations | Warehouse Automation | Transport Routing | Order to Cash (O2C)| Procure to Pay (P2P)**Tools & Platforms:**Microsoft Dynamics 365 Business Central | Azure DevOps | Jira | Confluence | Power BI | SQL | MS Project | Visio | Lucidchart | Advanced Excel
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