Talha Khan

About Talha Khan

I am a Renewals Account Manager at AVEVA, a global leader in industrial software, where I…

Experience

1. Renewals Account Manager

   AVEVA

   Oct 2021 — Present

   Took ownership of an assigned renewals pipeline yearly) from first contact to close, including notifying customers of renewal, creating quotes tracking and expediting purchase orders and meeting Renewal quota & objectives. Developed and executed effective MEDDPIC renewal plans for accounts in conjunction with the Sales & Customer Success teams. Built and maintained beneficial, positive relationships with customers, the Customer Success management team and channel partners. Made sure that all the renewals for the next quarter are quoted 90 days in advance. Managed the company CRM (Salesforce) to a high degree of accuracy to ensure all activity is recorded. Identified expansion opportunities to generate additional revenue (upsell/cross-sell), driving those opportunities to closure and ensuring that the appropriate account management resources are engaged to maximize the opportunity. Supported evolving sales processes aimed at improving renewal efficiency and upsell/cross-sell to renewal customers. Provided accurate reporting specifically for late renewals, renewal migration and churn for analysis. Proficient knowledge and application of renewal process, policies and pricing.