Talal Chehabeddine
Director Business Solutions and Delivery @Scotiabank
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WORK HISTORY
Director Business Solutions and Delivery @Scotiabank
CA
Lead a team of 50 in the end-to-end delivery of strategic projects and technical solutions, optimizing the Retail Payment & Unsecured Lending business line, which generates over $1.5 billion in annual revenues from more than 4 million customers Spearhead the planning, budgeting, and prioritization of strategic initiatives, offering subject matter expertise to guide strategic planning and project direction. Develop and manage annual project budgets exceeding $25 million, and oversee all aspects of initiatives from ideation to implementation Oversee and review business requirements, guiding the scoping, design, testing, and implementation of technology solutions Partner with senior business leadership and both internal and external stakeholders in business and technology to achieve project success and foster effective collaboration Responsible for managing payment network operations, mandates, and service integrationLendingKey Achievements: Designed and implemented a governance operating model and delivery framework to streamline processes and manage control points, reducing risk and maximizing efficiency and transparency across teams. This model accommodates waterfall, agile, and hybrid methodologies, significantly increasing the capacity to deliver more projects on time and within budget Led the delivery of several high-value initiatives related to payments, loyalty, credit cards, and lines of credit, which expanded the bank’s product suite and capabilities, resulting in significant benefits. Key projects included installment plans, creditor insurance, enhancing online and mobile banking customer journeys, and launching various products. Leading the credit card host conversion and integration with a new processor; conducting comprehensive analysis on capabilities, impacted applications, and data mapping; defining build requirements and determining the optimal integration design to ensure an efficient, cost-effective solution
EDUCATION
CMC College
TS Business Computer Diploma
ABOUT TALAL CHEHABEDDINE
Experienced Leader with over 25 years in financial services and card payments. Skilled in Business Operations, Technology, and Program Management. Known for driving strategic initiatives using both core and cutting-edge technologies like digital and mobile payments, and e-commerce. Proven success in optimizing operations, ensuring compliance, and driving business growth for top financial institutions. Strong at building cohesive relationships with internal teams, external partners, and stakeholders to lead innovative projects. Equipped with strong business acumen and strategic problem-solving skills, consistently achieving both immediate and long-term goals by addressing team deficiencies. Demonstrated ability to lead cross-functional teams from start to finish, fostering a culture of collaboration and excellence.
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