Talal al Shami
National Bank of Abu Dhabi @National Bank Of Abu Dhabi
Stratford, PE, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
National Bank of Abu Dhabi @National Bank Of Abu Dhabi
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SKILLS
TelecommunicationsAnalysisLeadershipCoachingPerformance ManagementCrmCustomer EngagementVendor ManagementOffshore OutsourcingContact CentersOperations ManagementManagementRetail BankingAvayaCustomer RetentionCustomer ServiceTechnical SupportAsteriskProject PlanningTeamworkTeam ManagementCustomer ExperienceCall CentersTeam LeadershipKey Performance IndicatorsCall CenterQuality AssuranceBpoOutsourcingTrainingLogisticsCustomer SatisfactionCall Center Development
ABOUT TALAL AL SHAMI
Transformation Leader with 20 years of experience in Contact Centers, Alternative…
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