Tala Bonabi

About Tala Bonabi

With over six years in my recent role at JPMorgan Chase, our team has driven impactful internal communication strategies tailored to the unique needs of diverse sub-lines of business. By leveraging metrics and employee feedback, we continually refine communication approaches to enhance knowledge sharing and engagement. Collaborating across teams, we developed multiple new communication initiatives that directly aligned with business objectives, supported organizational goals, and improved access to critical information. As a results-driven professional, I focus on streamlining processes and presenting actionable insights to senior leadership. My expertise includes SharePoint site design, strategic project collaboration, and data-backed decision-making to foster organizational alignment. Motivated by a commitment to teamwork and innovation, we empower teams to deliver clear, actionable communication that supports enterprise success.

Experience

1. Business Operations Manager

   JPMorganChase

   May 2018 — Present · Los Angeles, CA, US

   Led the development and implementation of over 5 internal communications for recipients, enhancing cross-functional engagement. • Designed and managed 4+ SharePoint sites, improving resource accessibility and reducing email inquiries. • Support change management initiatives by developing communications, procedures, Visio process maps, and building Confluence resources to guide business groups through process updates.• Deliver virtual PowerPoint presentations clearly and effectively to audiences including peers, senior leaders, and operating committees.• Use metrics and surveys to track engagement and solicit feedback to improve communication strategies (e.g, address gaps, support business objectives, improve employee knowledge).• Promoted twice within a short span, reflecting strong leadership and operational excellence at JPMorgan Chase & Co.

Education

• UCLA Extension

  ARGUS

• Santa Monica College

  AA, General Education

  2005 — 2007

• Loyola Marymount University

  Master of Business Administration (MBA), Business

  2013 — 2015

• UC San Diego

  B.A., Psychology

  2008 — 2010

• Cornell University

  Product Management Certificate

Skills

• Customer Service
• Property Management
• Business Development
• Residential Homes
• Credit
• Financial Modeling
• Research
• Budgeting
• Powerpoint
• Microsoft Excel
• Marketing
• Strategic Planning
• Marketing Strategy
• Leadership
• Accounting
• Public Relations
• Analysis
• Budgets
• Finance
• Crm
• Banking
• Outlook
• Microsoft Office
• Sales
• Real Estate
• Strategy
• Management
• Account Management
• Financial Analysis