Takahiro Kawazoe
Escalation Engineer @Microsoft
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WORK HISTORY
Escalation Engineer @Microsoft
Atlanta, GA, US
Resolved Complex Issues: Spearheaded the resolution of complex customer issues, demonstrating deep expertise in Data and AI technologies.Cross-Functional Collaboration: Bridged communication gaps across teams, enabling effective knowledge sharing and driving backlog reduction.Mentorship: Acted as a mentor to team members, facilitating their professional development and growth.Leadership: Led the Local Language Support team, ensuring seamless operations and exceptional customer service.Technical Expertise: Azure Data Factory, Microsoft Fabric, Data Integration, Data Transformation
EDUCATION
Osaka University of Foreign Studies
Bachelor of Arts (B.A.), Information Science/Studies
National Chengchi University
Chinese Language and Literature
Dallas College
Mathematics and Computer Science
SKILLS
ABOUT TAKAHIRO KAWAZOE
Highly experienced engineer with exceptional support expertise in case management, critical situation handling, and advanced troubleshooting. I drive issue resolution, connecting people and data through technology. Specializing in Azure Data Factory and SharePoint, with an understanding of underlying technologies such as IIS, SQL Server, Active Directory, Windows operating system, Azure, Purview and Microsoft 365. Enthusiastic about continuous learning and staying abreast of the latest technologies.Github: https://github.com/takawazo
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