Taj Virk
Smidt Heart Institute @ Cedars-Sinai |
- Role
- Patient Service Representative at Cedars-Sinai
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Taj Virk
Innovative Practice Coordinator with 4+ years of experience in the healthcare space. I…
Experience
Patient Service Representative
Feb 2025 — Present · Los Angeles, CA, US
Handle appointment scheduling, physician calendar management, and insurance referrals across multiple payers, cutting administrative delays by 23% and supporting timely decisions during daily huddles and staff meetings to strengthen patient care coordination.Deliver high-quality customer service by managing intake, prioritizing patient calls, and addressing concerns for the congenital heart team, resulting in an increase in first-call resolution and stronger patient trust in front-line support.
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