Taju Punnoose

Director Business Intelligence @TELUS

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Director Business Intelligence @TELUS

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Toronto, ON, CA

Lead a data team of over 40+ members driving data strategy for TELUS business across SMB, Midmarket, Enterprise and Public. Own and manage TELUS Business customer data across various touchpoints.Define roadmap, vision and organizational structure to maximize the value derived from data assets. Drive AI and data innovation across TELUS B2B organization.Manage multi-million dollar budget, vendor relationships to ensure cost efficiency and strategic fit.Cloud and Gen AI strategy - leveraging technology to accelerate business growth. Applications - Building and managing scalable applications leveraging data and AI to drive insights for Sales teams.

EDUCATION

2001 — 2005

Mahatma Gandhi University

Bachelors in Technology, Electronics & Communication

ABOUT TAJU PUNNOOSE

Analytics & Data leader with a passion for translating raw data into actionable insights.20 years of experience with leading Insurance, Telecom, IT, Banking and Consulting companies managing data and analytics Data Strategy - Defining and 3-5 year roadmap, vision and organizational structure to enable business outcomes and maximize the value derived from dataData Governance & Quality - Strive for excellence implementing robust frameworks, policies and quality standards to ensure compliance, trust and reliability across data and systems.AI innovation - Innovate leveraging AI in building scalable data platforms and engineering pipelines to power advanced analytics. Team Leadership - Build a culture of high-performing, cross functional engineering team that excel in complex and fast paced environments. Business value translation - Bridge the gap between technical complexity and business outcomes, effectively communicating ROI and strategic importance of data and AI investments to executive team. Financial Stewardships - Manage multi-million dollar budgets, vendor relationships and build-vs-buy decisions for the data ecosystem to ensure cost efficiency and strategic fit. Technical experience in Google Cloud, Snowflake, DOMO, SAS, R, SQL, Python, Tableau, Power BI, Hadoop, Oracle

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Taju Punnoose — Director Business Intelligence at TELUS in Toronto, CA | Unifers