Tajamul Assad Bhat
Technical Process Specialist | Certified Advanced Digital Marketing Strategist | SEO, SEM, Ads, Email, Social Media | Growth and Result-Focused | Ex-Amazon
- Role
- Technical Process Specialist at Infosys BPM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Tajamul Assad Bhat
I am a result driven, growth focused experienced technical process professional and a certified marketing expert. With over 7+ years of experience in enterprise level technical support operations and with in-depth knowledge and expertise in online marketing and marketing strategy with diverse clients. I am specialized in planning and executing strategic marketing for products and services across its journey. Specialized in SEO, Social Media, YouTube, Email, SEM, marketing analytics, and strategic planning. Including budgeting, target market, buyer persona and SWOT analysis.Skilled in tools for marketing: Chrome Developer Tool, Ahrefs, SEMrush, Google Keyword Planner, Moz Keyword Explorer, Ubersuggest Yoast SEO (WordPress plugin), Rank Math (WordPress plugin) Screaming Frog, SEO Spider Google Search Console, Google Analytics, Google Tag Manager, Google Ads Editor, Hootsuite, Meta Business Suite, Meta Ads Manager, Facebook Insights, Twitter Analytics, Instagram Insights, YouTube Analytics, Mailchimp, ZOHO email manager, WordPress, Grammarly, Canva, Adobe Creative Suite, Davinci Resolve, CapCut, Salesforce CRM. HTML, JSON, API, Networking, required coding as well.etc
Experience
Technical Process Specialist
May 2023 — Present · Bengaluru, IN
As a dedicated Technical Process Specialist at Infosys BPM, I provide comprehensive support and expert troubleshooting for Google, a key client. My focus encompasses the Google Workspace suite, Google Cloud products, and the management of diverse endpoints including Managed Chrome Browsers, Chrome Devices, Chrome OS, Chromebooks, and Android & iOS devices within enterprise environments.Key responsibilities include the proactive resolution of complex technical issues across all support channels, ensuring seamless operations for a global clientele spanning enterprise organizations, educational institutions, and non-profit sectors. I am adept at configuring and troubleshooting device policies, meticulously analyzing logs to diagnose root causes, and collaborating closely with engineering teams to escalate critical concerns and contribute to bug resolution.My role involves providing full end-to-end support, empowering organizations worldwide to maximize their utilization of Google\'s ecosystem. I am committed to staying at the forefront of Google Workspace and Cloud advancements, continuously enhancing my expertise to deliver exceptional technical solutions.
Education
Punjab Technical University
B.Tech Civil Engineering, Civil Engineering
2011 — 2015
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