Tajammal Hussain
Customer Service Agent @Gh London Ground Handling Services Ltd
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WORK HISTORY
Customer Service Agent @Gh London Ground Handling Services Ltd
Luton, GB
Take ownership and resolve any complex and/or serious customer issues, updating senior management where necessary.• Ensure that the department is meeting performance expectations (KPIs and SLAs)• Ensuring Check-In and Boarding with good customer service, communication and Problem-solving skills. Working as part of a team to solve the problems for other team member.
EDUCATION
University of Hertfordshire
Master of Business Administration - MBA, Project Management
University of Hertfordshire
Msc Power Electronics and Control Engineering, Electrical and Electronics Engineering
Mirpur University of Science and Technology AJK , Pakistan
Bachelor of Engineering - BE, Electrical and Electronics Engineering
ABOUT TAJAMMAL HUSSAIN
A committed and motivated Electrical Engineer with a first-class master’s degree in A committed and motivated Electrical Engineer with a first-class master’s degree in Power Electronics and Control Engineering and MBA in project management with expertise in power system design and technical project management. Dedicated to advancing skills in the decarbonisation focused engineering solutions using technologies like MATLAB/Simulink Design, AutoCAD, ETAP and Eplan, Power world simulator, PCB design (Easyeda and Altium) and ML control design. Experienced in Renewable energy projects, proficient in managing fast-track projects and high-pressure environments without compromising performance.**Core Competencies:**- Design and implementation of electrical systems- Simulink Model design of AC/DC Grids or Microgrids- Solar PV and Wind Turbine design- Advanced DC-DC (Buck, Boost, Bidirectional, High-Gain) for sophisticated applications- DC-AC Inverters & AC-DC Rectifiers- AC-AC conversion fundamentals- High-power converter design- Electrical load assessment to size the transformers- Preparation of electrical technical schedules and sizing calculations for single line diagrams- Battery Energy Storage System Design- EV charger design**Engineering Software Tools:**- MATLAB/Simulink- Altium- Powerworld Simulator- AutoCAD- Microsoft Office Suite**Standards and Practices:** Comprehensive understanding of British Standards, including- IET On-Site Guide (The Institute of Engineering Technology)- Knowledgeable in electrical safety practices and codes
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