Taimi Shanley

Sales Operations Manager @Boldyn Networks

Albany, NY, US
EMAILS
t••••••••@boldyn.com
MOBILE NUMBERS
+15•••••••92

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WORK HISTORY

Aug 2016 — Present

Sales Operations Manager @Boldyn Networks

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Apogee was acquired by Boldyn Networks in May 2024 and joins their global operation spanning North America, Europe, and Asia. Boldyn is one of the largest neutral host providers in the world, delivering the advanced shared network infrastructure needed for a smart, inclusive, and sustainable future – find out more at Boldyn.com.

EDUCATION

1989 — 1993

State University of New York - System

Liberal Arts and Sciences, General Studies and Humanities

N/A

Udemy

ITIL Foundation

SKILLS

Solution SellingTelecommunicationsWan SolutionsSalesforce.comAccount ManagementLong-Term Customer RelationshipsManaged ServicesCustomer RetentionVoipManagementCustomer ExperienceUnified CommunicationsCrmSales OperationsDisaster RecoveryDirect SalesData CenterMetro EthernetCloud ComputingCustomer SupportConsultative ApproachTelephonySales ProcessEthernetMplsCo-LocationNetworkingProject ManagementWanSip TrunkingLong DistanceCall CentersSalesIT SolutionsMpls VpnPriMicrosoft OfficeLeadershipTeam BuildingStrategic Planning

ABOUT TAIMI SHANLEY

Boldyn Networks benefits from over 25 years of telecommunications expertise, with a focus on revenue retention and client services. As Sales Operations Manager, contributions include guiding the sales team through the sales process, assisting with RFP responses, moving opportunities through the pipeline, and ultimately booking revenue!Collaboration with cross-functional teams has been central to delivering tailored solutions that align with organizational goals. A strong foundation in solution selling and ITIL principles supports efforts to ensure revenue growth and exceptional customer experiences. The mission remains to drive smart, inclusive, and sustainable telecom strategies.

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