Taiese Nevels
Business Process Improvement Consultant
- Role
- Business Process Improvement Consultant at Hewlett Packard Enterprise
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Taiese Nevels
Driving enterprise excellence through strategic leadership & operational…
Experience
Business Process Improvement Consultant
Jan 2022 — Present · Houston, TX, US
Leading cross-functional Customer Excellence initiatives shaping opportunities, proposing customer centric solutions, and governance across various customer facing teams along with operational teams. Assessing Customer Experience surveys, listening posts, performance metrics and creating Customer Journey Maps to advance business strategy/operations improvements. While fostering organizations-wide collaboration in solving Customer Experience challenges via socialization to drive strategic execution.
Education
Prairie View A&M University
Master of Business Administration (M.B.A.), Business Administration and Management, General
2013 — 2015
University of Cincinnati
Bachelors of Science, Electrical Engineering
1999 — 2005
Skills
- Marketing
- Lean Thinking
- Cross-Functional Team Leadership
- Global Sourcing
- Engineering
- Goal Oriented
- Customer Advocacy
- Energy
- Preparing Business Cases
- Process Engineering
- Root Cause Analysis
- Black Belt
- Training Delivery
- Results Oriented
- Communication
- Business Process Improvement
- Management
- Supply Chain Management
- Strategy
- Brainstorm Facilitation
- Manufacturing
- Continuous Improvement
- Quality Management
- Multi-Cultural Team Leadership
- Professional Mentoring
- Project Management
- Driving Operational Excellence
- Lean Manufacturing
- Team Facilitation
- Written & Oral Presentation Skills
- Sourcing
- Data Analysis
- Dmaic
- Operational Excellence
- Six Sigma
- Leadership
- Conflict Resolution
- Oil & Gas Industry
- Process Improvement
- Process Management
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