Tai Chiou
UCLA student interest in banking, investing, asset management and other economic related stuff
- Role
- Information Technology Specialist at Ucla Digital & Technology Solutions
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
Experience
Information Technology Specialist
Ucla Digital & Technology Solutions
Sep 2023 — Present · US
Cooperated with colleagues to troubleshoot complex IT issues within the UCLA Bruin Online (BOL) system• Experimented with first use of Knowledge-Centered Service (KCS) at UCLA, collaborated with colleagues to optimize system• Assisted UCLA students, faculty and Alumni with technical issues regarding internet configuration• Provided customer service by giving access to Two-factor authentication, and overall password security• Mentor colleagues on training related materials by providing necessary IT resources• Answering in person question and encouraging customer engagement by explaining issue in detail
Education
UCLA
Bachelor of Arts - BA
2022 — 2026
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