Tahsine Omar

Consultant - Workforce Technology & Analytics @Memorial Healthcare System

Hollywood, FL, US

Administer Workday Core HCM, supporting configuration, maintenance, and optimization to meet evolving business needs• Collaborate with cross-functional teams and stakeholders to resolve complex issues, implement process improvements, and support system upgrades and integrations• Respond to employee and manager inquiries submitted via the Workday People Support Help Case Workspace, ensuring timely case resolution and adherence to defined service-level agreements (SLAs)• Develop and maintain custom reports, business processes, and audit scripts, while creating documentation and training resources to support consistent and accurate system usage• Lead system testing efforts during Workday updates and feature releases, identifying and resolving issues to ensure seamless functionality across all modules• Present proposed enhancements and configuration updates to the Change Control Board, supporting iterative improvements in alignment with enterprise priorities• Support the execution of biannual performance review cycles for over employees, ensuring timely launch, accurate tracking, and smooth user experience

Year Up Inc.

Certificate

City University of New York City College

Bachelor’s Degree