Tahsin Haque
Assistant Manager Team Leader @JACK & JONES
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WORK HISTORY
Assistant Manager Team Leader @JACK & JONES
Toronto, ON, CA
Supervise daily store operations, ensuring accurate transactions, cash handling, and end-of-day reconciliationLead and coach associates to meet sales goals and customer service standards, monitoring key performance indicators (KPIs) to drive performanceAdjust staffing and task allocation based on store traffic and performance trends to support operational efficiencyTrain and onboard new hires on POS systems, operational procedures, and policy complianceResolve customer concerns using needs-based communication while supporting inventory control and loss-prevention practicesCollaborate with management to maintain a well-organized, high-performing retail environment
EDUCATION
Sir Wilfrid Laurier CI
High School Diploma
Toronto Metropolitan University
Bachelor of Commerce - BComm, Business/Managerial Economics
ABOUT TAHSIN HAQUE
I’m a Business Management (BComm) student at Toronto Metropolitan University with several years of experience in client-facing operations, retail leadership, and team supervision. In my current role as an Assistant Manager/Team Leader, I oversee daily store operations, support cash handling and transaction accuracy, train and coach associates, and monitor performance indicators to maintain service and operational standards in fast-paced environments.Alongside my professional experience, I’ve been actively involved in community service and leadership roles, including volunteering with a community food bank, a medical clinic, and TMU’s Science Help Centre. These experiences have strengthened my skills in communication, coordination, teamwork, and service delivery, while reinforcing a strong sense of responsibility, organization, and professionalism. I’m interested in opportunities that value operational accuracy, client service, and leadership development, particularly in structured and performance-driven environments.
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