Tahsha H.
Commercial Services Bureau Manager | Equity-Driven Revenue Operations Leader | Managing Citywide Services that Support Residents and Empower Departments
- Role
- Commercial Services Bureau Manager at City of Long Beach
- Location
- Long Beach, CA, US
- LinkedIn followers
- 500 followers
About Tahsha H.
As a results-driven leader with over 15 years of experience in service management…
Experience
Commercial Services Bureau Manager
Nov 2024 — Present · Long Beach, CA, US
As the Commercial Services Bureau Manager, I oversee key functions including Central Cashiering (Payment Processing), Billing (Ambulance, False Alarms, Police/Fire Department Board Ups), Parking Citations, Lobby In-Person Services, and Collections. Additionally, I manage a Citywide Memorandum of Understanding regarding the allocation of Bureau expenses for payment processing, billing, collections, and in-person services provided to residents across various City departments. I work collaboratively with departments such as Utilities and Technology & Innovation to improve efficiency, enhancing customer service, and making sure we stay compliant with all regulations. Essentially, I ensure that our financial systems support the city\'s operations effectively while delivering excellent service to our residents.
Education
California State University, Los Angeles
Bachelor of Arts
1998 — 2003
University of Redlands
Master of Arts
2010 — 2011
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