Tahmid Biswas
Subject Matter Expert, IT Systems Analyst @ Sentara Health
- Role
- IT Systems Analyst at Sentara Health
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Tahmid Biswas
I am an experienced Technology Consultant with a background in many different industries,…
Experience
IT Systems Analyst
Feb 2024 — Present · VA, US
Hired from Consultant to Full-Time Employee from Apex Systems, serving as an SME for a core IT team.•Resumed previous responsibilities while consulting, but also assumed newer duties as listed below.•Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. •Analyzes business / clinical needs, evaluates software releases and/or new products, and gives recommendations to optimize processes and decrease expenses.• Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. •Develops system test plans and performs testing of software upgrades and patches. •Maintains a record of test progress and test results. Responsible for problem, incident, and change management, and service requests. •Provides daily on-call support to the customer base for application-related issues. •Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. •Responsible for the communication of software issues, requirements, upgrades, and enhancements.• Oversees smaller-sized projects or components of projects. Coordinate implementation or project planning around software application releases.
Education
George Mason University
Bachelor of Science - BS
Lee High School
Advanced Studies
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