Tahani C.
Franchise Business Operations Manager @Dixy Chicken
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WORK HISTORY
Franchise Business Operations Manager @Dixy Chicken
Manchester, GB
Business Operations Manager for ‘Dixy Chicken’ with over 140 franchised restaurants in the UK reporting directly to the Business Director. I am accountable for the improvement of business systems and processes as well as supporting new and existing franchisees.I am also responsible for smooth operations of Dixy supply chain system.
EDUCATION
COMSATS Institute of Information and Technology
Master of Business Administration (M.B.A.)
ABOUT TAHANI C.
I am passionate about franchise industry with particular interest in QSR sector. I have over 10 years’ proven experience of successfully managing, growing franchises and customer accounts in food retail sector.I would say my key areas of expertise are • Franchise Account Management : Recruiting new franchisees and managing franchise estate of over 140 franchisees.• Operations Management : Managing Dixy, Costa and Subway stores with teams of up to 280 employees• New Business Development and value creation : Managing projects to open new stores, refurbish existing ones and streamlined everyday processes to increase profit.• Strategy development and implementation : Developing business strategies as required and helping to implement them to achieve specific results i.e. supply chain optimization, marketing strategies for South, legal actions for North of England etc• Supply Chain Management : Actively involved in starting up and management of all aspects of Dixy supply chain system
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