Tad Easter
ServiceNow Engagement Manager at ConfigureTek
- Role
- Servicenow Engagement Manager at Configuretek
- Location
- Elkton, MD, US
- LinkedIn followers
- 500 followers
About Tad Easter
An exceptional IT Manager and Solution Consultant with over 20 years of experience in IT, and recognized for delivering outstanding Service Delivery Management, Project Management, Transition Management, IT Assessments and Solution Development projects for a variety of Fortune 500 companies and industries. A keen understanding of ITIL Foundations and ITSM frameworks, as well as a proven ability to rapidly adapt to various Client cultures, while building trust and relationships with both Client and internal team members. Specialties: Service Delivery Management, Transition Management, Help Desk Consulting, Proposal Development
Experience
Servicenow Engagement Manager
Aug 2021 — Present
Education
University of Maryland
BA, English
1984 — 1990
Skills
- Transition Management
- Problem Management
- Project Management
- Corporate Communications
- Process Improvement
- IT Service Management
- Service Delivery
- Incident Management
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