Tara Cochran
Service Delivery Lead @ Palo Alto Networks | Customer Success, Cyber Security Solutions
- Role
- Service Delivery Lead at Palo Alto Networks
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Tara Cochran
As Service Delivery Lead at Palo Alto Networks, over a decade of expertise in customer success and cybersecurity underpins efforts to champion client advocacy and drive product adoption. Collaborating with executives and technical teams, the role focuses on delivering tailored solutions that align with customer needs while maximizing the value of Palo Alto Networks\' Cyber, Cloud, and Network technologies. Previous leadership roles at the organization cultivated a high-performing team culture, advancing scalable operations and strengthening client loyalty. Certified in Prisma Cloud Customer Success and AI in business, the mission is to empower clients to achieve measurable outcomes and reinforce security postures through strategic planning and partnership.
Experience
Service Delivery Lead
Aug 2025 — Present · Washington, DC, US
Customer Advocate: Serve as the primary post-sales point of contact, managing the customer lifecycle and acting as the \"Voice of the Customer.\"- Adoption & Consumption: Drive product adoption and consumption across Palo Alto Networks\' Cyber, Cloud, and Network technologies- Strategic Collaboration: Partner with subject matter experts to deliver maximum value and security to customers- Executive Engagement: Work closely with CISOs, CTOs, and various technical teams within the world\'s largest organizations.
Education
University of North Florida
BBA, Financial Services
1993 — 1997
Skills
- Client Success Management
- Information Security
- Client Development
- Cloud Computing
- Security
- Program Management
- Analysis
- Crm
- Risk Management
- Network Security
- Customer Relationship Management (Crm)
- Business Analysis
- Presentations
- Cross-Functional Team Leadership
- Business Strategy
- Customer Engagement
- Leadership
- Information Security Management
- Customer Retention
- Customer Service
- Management
- Product Management
- Customer Support
- Project Management
- Manage Client Relationships
- Start-Ups
- Computer Security
- Powerpoint
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