Tabz Rabbani
Contact Centre Duty Manager @Laterooms.Com
Manchester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2013 — Present
Contact Centre Duty Manager @Laterooms.Com
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Manchester, GB
EDUCATION
1998 — 2000
The Manchester Metropolitan University
BA Hons Information & Comunication
SKILLS
Call CentersManagementOnline TravelTourismHotelsLeadershipHotel BookingRevenue AnalysisCustomer ServiceE-CommerceLeisureHospitalityBusiness TravelTime ManagementTeam ManagementTravel ManagementTeamworkSalesYield ManagementTeam LeadershipCustomer SatisfactionSocial MediaLeisure TravelContact Center ManagementDuty ManagerPerformance ManagementReal Time MonitoringAdherenceSiemens HipathImpact 360Call QualityInterviewing SkillsProduct SpecialistsRightnowAccount ManagementTrainingCustomer ExperienceCoachingStrategic PlanningHospitality Industry
ABOUT TABZ RABBANI
Dynamic, entrepreneurial management strategist with 15+ years contact centre experience…
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