Tabrez Alam

Operations Manager at Transsion

Role
Operations Manager at Transsion
Location
South Delhi, DL, IN
LinkedIn followers
500 followers

About Tabrez Alam

Business Analytics & Operations Leader with 18+ years of experience in Telecom and…

Experience

  1. Operations Manager

    Transsion

    May 2018 — Present · IN

    Facilitating KPI Performance Measurement for all employee of CSD (India + Nepal Sri Lanka & South Africa)• Coordinating between India & China CSD Team for RCA, Reporting, etc.• Developing monthly / weekly review & action plan of all CSD stakeholders • Conducting CSD Process Audits (Internal and Cross Function)• Making decisions regarding the business process to enable end-to-end success through utilization of business process, common tools and business practices• Conceptualizing and implementing the capability development program and working towards making the organization more effective and productive• Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level• Conducting internal process audits & process reviews for ensuring strict adherence to the process parameters/systems as per defined guidelines

Education

  • Shobit University

    B.Com

    2012 — 2014

  • Babasaheb Bhimrao Ambedkar Bihar University, Muzaffarpur

    Bachelor of Arts - BA

    2002 — 2005

  • Ram Dayalu High School

    Bachelor's Degree

    1995 — 2005

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Tabrez Alam — Operations Manager at Transsion in South Delhi, DL, IN | Unifers