Tabrez Haider

About Tabrez Haider

Retail professional with over seven years of experience, currently serving as a Samsung Experience Consultant at Samsung Electronics. Skilled in customer engagement, sales strategy, and operations management, with a focus on enhancing customer satisfaction and achieving sales targets. Collaborated with teams to create impactful store displays and ensured compliance with standard operating procedures. Passionate about delivering exceptional service and driving business growth through innovative sales techniques and operational efficiency.

Experience

1. Samsung Experience Consultant

   Samsung Electronics

   Mar 2021 — Present · Patna, IN

   Actively engaged with customers to understand their needs, providing in-depth Product knowledge resulting in increased customer satisfaction and repeat business.• Successfully achieved and surpassed individual and group sales targets by implementing upselling techniques, increasing UPT (Units per Transaction) and ATV (Average Transaction Value).• Collaborated with the Visual Merchandising team to create appealing store displays in alignment with brand guidelines, attracting customers and enhancing the overall shopping experience. • Ensured adherence to store opening, closing, and sales transaction procedures, consistently following the Standard Operating Procedures (SOP) of the brand.• Played a pivotal role in maintaining the inventory and merchandise, conducting regular stock counts and receiving to prevent losses and discrepancies.

Education

• Shobhit University

  Bachelor of Science - BS, Physics

• Symbiosis Centre for Distance Learning

  Master of Business Administration - MBA, Marketing