Tabitha Collins Mase

About Tabitha Collins Mase

With over 20 years of experience in human resources, including 13 years at U.S. Bank, I specialize in talent acquisition, full-lifecycle recruiting, and program management. As Assistant Vice President - Recruiting Solutions Program Manager, I lead initiatives to enhance recruiting operations, optimize processes, and provide governance and training for the Global Enterprise Recruiting organization. My expertise in managing recruiting technology and tools, such as CRM and ATS systems, empowers teams to achieve operational excellence. At U.S. Bank, I have contributed to the development and implementation of large-scale recruitment programs and tools that improve efficiencies and elevate candidate and recruiter experiences. My core strengths include collaboration, process documentation, program management, and training, which I leverage to enable teams and drive strategic outcomes. Passionate about delivering impactful solutions, I aim to create a positive and seamless experience for hiring managers and recruitment teams.

Experience

1. Assistant Vice President - Recruiting Solutions Program Manager

   U.S. Bank

   Mar 2023 — Present · Knoxville, TN, US

   Supports the Global Enterprise Recruiting organization by ensuring successful execution and management of programs and projects that drive strategic outcomes and improve operational excellence across the Recruiting function. Ensures recruiters and leaders are enabled through operations, process, governance, and audit. Supports recruiting leadership team and partners with key stakeholders to develop and implement recruitment initiatives, programs, and large, complex projects.Supports and drives a consistent end-to-end recruiting process by managing multiple projects.Assesses, develops, and implements training and tools that increase efficiencies in recruiting, as well as ensures all processes comply with laws and regulations. Develops and maintains communications, job aids, articles and support channels for recruiting organization. Partners with HR Product team on vendor management of select recruitment technology tools.Oversees maintenance, optimization, and collaboration with recruiting leaders to support the adoption of technology, tools, process and resources.Supports any Legal- and Compliance-related requests.Leverages reporting and metrics to measure effectiveness of recruitment initiatives, programs, and/or projects. Acts as a resource for questions and referrals for recruiting-related issues and the execution of best practices, process, and technology improvements.Acts as a SME, staying ahead of industry trends and incorporating leading practices into our strategic recruiting approach.Partners with the Workforce Analytics and Employee Experience teams to lead talent technology implementations/enhancements & improvements.Delivers hiring manager on-demand training and resources to help managers understand the hiring process at all stages.Creates process maps and workflows/documents for all major recruiting processes to ensure proper education and training.Participates and partners on any needed audits throughout the year.

Education

• University of Tennessee, Knoxville

  Communications, Public Relations

  1998 — 2003

Skills

• Leadership
• Applicant Tracking Systems
• Employee Relations
• Change Management
• Sourcing
• Onboarding
• Technical Recruiting
• Client Relationship Building
• Crm
• Negotiation
• Recruiting
• Talent Acquisition
• Human Resources
• College Recruiting
• Talent Management
• Workforce Planning