Tabatha Eatherly

About Tabatha Eatherly

Highly accomplished professional with over fifteen years of success delivering healthcare solutions. Experienced in leading a variety of projects that have included SaaS software implementations, Electronic Medical Record (EMR) adoption, human resources planning, organizational policy development, new colleague onboarding, and corporate re-branding. Leverages a diverse and unique set of analytical, technical, and artistic skills to effectively solve problems and design solutions. Operated in multiple capacities—including Project Manager, Product Owner, Product Analyst, Developer, QA Tester, Instructional Designer, eLearning Developer, and Facilitator—to ensure project success. Proven ability to manage multiple projects with demanding timelines in a fast-paced environment while managing budgets, mitigating risks, and consistently delivering results. Put simply… I get things done.

Experience

1. Credentialstream Software Implementation Analyst

   Evergreen Healthcare Partners

   Jun 2025 — Present · CA, US

   Consulting to support the CredentialStream rollout at Pacific Dental Services, ensuring a smooth and effective implementation that aligns with operational needs. Focus Areas:• Supported multiple CredentialStream optimization initiatives to enhance system usability, automation, and reporting for credentialing operations• Configured and maintained region and territory structures, recredentialing workflows, reports, and automated notifications• Built and managed provider rosters and carrier automation to support credentialing and recredentialing processes at scale• Enabled license expiration tracking and alerts, improving compliance visibility and proactive follow-up• Assisted with system testing, troubleshooting, and validation to ensure accurate configuration and data integrity• Developed training materials and job aids to support new CredentialStream functionality and updated workflows• Delivered virtual training sessions for Credentialing team members responsible for roster management, supporting adoption and operational readiness• Provided ongoing strategic guidance to optimize CredentialStream usage and support continuous improvement post-implementation

Education

• The University of Arizona Global Campus

  B.A., Organizational Management, Minor in Molecular Biology

  2007 — 2009

Skills

• Training
• Healthcare
• Ehr
• Cpoe
• Project Management
• Program Management
• Healthcare Information Technology
• Healthcare Management
• Emr
• Software Documentation
• Articulate Storyline 2
• Camtasia
• Technical Writing
• Learning Management Systems
• Adobe Creative Suite
• Adobe Captivate
• Hospitals
• Strategic Planning
• Editing
• Management
• Sharepoint
• Photoshop
• Adobe Dreamweaver
• Executive Level Administrative Support
• Cerner
• Microsoft Office
• Outlook
• Html
• Research
• Microsoft Word
• Microsoft Excel
• Instructional Videos
• Creation of Training Materials
• Website Development
• Customer Service
• Visio
• Snagit
• Java
• Blackboard
• Public Relations