Tabatha Hays

About Tabatha Hays

Experienced Sales Operations Manager at Alibi Security | Customer Service Expert |…

Experience

1. Sales Operations Manager

   Alibi Security

   Mar 2022 — Present

   As the Sales Operations Manager, I play a critical role in empowering our sales team to communicate clearly and effectively with customers. I focus on optimizing processes, training new team members, and improving the overall sales experience. Key responsibilities include:Sales Support: Ensuring the sales team has the tools, resources, and support they need to perform at their best.Training & Onboarding: Leading training initiatives and onboarding new sales employees to help them quickly become successful contributors.Sales Process Improvement: Collaborating with leadership to assess and enhance the sales funnel, driving improvements in efficiency and conversion rates.Expansion Strategy: Supporting the sales team in expanding into new verticals, contributing to overall company growth.Process Streamlining: Identifying opportunities to streamline operations, saving time and improving accuracy across all sales-related activities.With a strong focus on continuous improvement and collaboration, I strive to drive operational excellence and enable the sales team to meet and exceed their goals.

Education

• Cresent School of Gaming

  All 5 Tables

  2000 — 2001

• Ashford University

  Bachelor's degree

  2014 — 2016

Skills

• Blackjack
• Purchasing Processes
• Sales Administration
• Casino Gaming
• Cooking
• Roulette
• Salesforce.com
• Baccarat
• Customer Service
• Shipping
• Customer Experience
• Microsoft Excel
• Customer Satisfaction
• Fishing
• Procurement
• Call Center
• Retail
• Machining
• Waitressing
• Craps
• Poker