T. Johan Howard

Account Director at Yelp | SMB Revenue & Retention Expert | Targeting SaaS Sales & Customer Success Roles”

Role
Elite Account Director at Yelp
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About T. Johan Howard

Elite Account Director at Yelp, driving 25%+ revenue growth and 95% client retention across 100+ SMB accounts. Skilled in consultative sales, account management, and delivering ROI through tailored solutions. Passionate about transitioning to tech—excited to apply my client advocacy and growth expertise in SaaS sales or customer success. Let’s connect!

Experience

  1. Elite Account Director

    Yelp

    Jul 2024 — Present

    Grew revenue 25% YoY by upselling solutions to 100+ SMBs. • Maintained 95% retention rate via proactive account management. • Used CRM tools to track pipeline and hit 100%+ quota 3+ years.

Education

  • Northern Illinois University

    Public Relations, Advertising, and Applied Communication

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T. Johan Howard — Elite Account Director at Yelp in Atlanta, GA, US | Unifers