Szymon Sikora

About Szymon Sikora

As a results-driven professional with a passion for making meaningful contributions, I specialize in operations management, digital marketing, and customer service. My career journey has been defined by my ability to streamline processes, engage audiences, and deliver exceptional experiences—skills I apply to help organizations grow and thrive.Key Highlights- Operations Management: Successfully led initiatives that improved scheduling systems, reduced errors, and optimized workflows, driving efficiency and client satisfaction- Digital Marketing: Designed and executed targeted social media campaigns, increasing client engagement by 38% and enhancing brand visibility- Event Coordination: Planned and executed large-scale events that boosted attendance and strengthened relationships with stakeholders.With a Bachelor of Science in Computer Systems Management (Minor in Web Design) from Chestnut Hill College, I bring technical expertise to my work. Proficiency in tools like Adobe Creative Suite, Canva, and accessibility platforms such as UserWay and AccessiBe allows me to create solutions that are not only effective but inclusive.What Drives Me:I’m passionate about building connections and fostering inclusive environments. Whether leading marketing strategies, implementing accessibility tools, or supporting team growth, I aim to leave a positive, lasting impact.Let’s Connect:I’m currently seeking new opportunities where I can contribute my skills to mission-driven organizations. If you’re looking for a dynamic team player who thrives on collaboration and delivering results, let’s connect! I’d love to explore how we can work together.

Experience

1. Shift Lead

   Best Buy

   Aug 2025 — Present · Philadelphia, PA, US

   As a Shift Lead at Best Buy, I lead daily store operations to ensure a smooth, efficient, and customer-focused environment. I support and guide team members on the sales floor, driving performance and maintaining high operational standards while delivering exceptional customer experiences. Key responsibilities include: • Supervising and motivating sales and support teams during assigned shifts • Monitoring sales performance, KPIs, and operational goals • Providing coaching, training, and feedback to team members • Ensuring compliance with company policies, safety procedures, and operational standards • Addressing customer concerns promptly and effectively • Coordinating with leadership on staffing, workflow, and store prioritiesThis role allows me to combine my customer service expertise with leadership skills, fostering a high-performing team that consistently exceeds expectations.

Education

• Chestnut Hill College

  Bachelor's degree, Computer Technology/Computer Systems Technology

Skills

• Leadership
• Legal Translation
• Direct Sales
• Public Speaking
• Windows
• Marketing
• Wireless Networking
• Hardware
• Communication
• Social Networking
• Computer Hardware
• Customer Service
• Technical Support
• Translation
• Os X
• Computer Security
• Networking
• Teamwork
• Computer Repair
• Team Leadership
• Network Administration
• Entrepreneurship
• Microsoft Office
• Sales
• Social Media
• Computer Maintenance
• System Administration
• Troubleshooting