Syslie Clapp

Sales Manager @Milan Laser Hair Removal

Indianapolis, IN, US

Successfully execute established sales processes to achieve robust revenue targets ranging from 80k-150k per month.Manage all aspects of the sales cycle, including consulting, closing, and customer retention.Successfully maintain conversion rate of 68% month over month through same day sales and buybacks. Continuously analyze sales data and KPIs (lead conversion, sold percentage, revenue, etc.) to identify opportunities and areas for improvement.Deliver engaging product consultations to convert leads to clients, while educating clients on treatment options and protocol.Promote treatment packages through persuasive sales techniques and value propositions.Proactively seek client reviews and referrals to enhance reputation and grow the client base.Utilize financing options to ensure sales excellence and accommodate client needs.Coach and develop team members to achieve sales goals and foster a positive work environment.Foster strong customer relationships by delivering world-class customer service.Assist clients with questions or concerns about treatments, providing clear and helpful information.Maintain discretion with confidential information to ensure client trust and privacy.Utilize various computer systems and software to manage day-to-day operations, scheduling, and tracking sales performance.