Syringa Ko

About Syringa Ko

I am an experienced strategy, operations, and risk management consultant with a track…

Experience

1. Management Consultant

   Booz Allen Hamilton

   Jul 2018 — Present

   Lead planning, development, and hardening for resiliency/enterprise risk management programs (based on FFIEC IT Handbook, ISO 22301, NIST 800-34, NIST 800-53, and others) across multiple financial services, global social media, pharmaceutical, manufacturing, and government clients • Led initial resiliency baseline assessment and provided roadmap recommendations to mature overall resiliency program • Oversee the development and training for resiliency activities, including but not limited to: business continuity planning, crisis management, disaster recovery, dashboard & reporting, third party risk & controls, and tests, training & exercises • Conducted business impact analysis and risk assessments, identifying high impact/likelihood scenarios, documenting single points of failure, and recovery time misalignments, equipping clients with clear understanding of risk posture and recovery priorities • Conduct crown jewels analysis, hosting workshops to identify and document and prioritize clients’ mission critical assets Support the Bureau of Fiscal Service’s high value asset, Electronic Federal Tax Payment System (EFTPS) and its functional providers (responsible for 201 million transactions and $3.57 trillion in 2021) via advisory and program improvement/sustainability services Oversaw tracking and monitoring of key knowledge management documentation/activities and codifying best practices into formal operating procedures Developed and conducted training to educate clients on points of failure that would result in crisis-level impacts in federally funded programs if not resolved timely Conducted Service Organization Controls (SOC) 1 and SOC 2 Type 2 readiness assessment for clients, identifying control gaps and path for remediation Assess EFTPS’ business and security controls and execution against controls via in-person site visits, deep-dive analysis assessment evidence, and thoughtful challenges against contradicting and/or insufficient information

Skills

• Start-Ups
• Project Management
• Government
• Risk Management
• Powerpoint
• Business Process Improvement
• Leadership
• Process Improvement
• Organizational Design
• Analysis
• Business Transformation
• Performance Management
• Microsoft Excel
• Financial Modeling
• Management Consulting
• Team Building
• Business Process Re-Engineering
• Due Diligence
• Market Research
• Business Analysis