Syreeta Abrams
SVP Senior Technology Manager @Bank of America
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WORK HISTORY
SVP Senior Technology Manager @Bank of America
Atlanta, GA, US
EDUCATION
Virginia Commonwealth University
Bachelor of Science (B.S.)
SKILLS
ABOUT SYREETA ABRAMS
As a Senior Technology Manager at Bank of America with 30 years of experience, I lead global teams dedicated to ensuring the production stability of the bank’s most critical customer-facing payment applications. I oversee the performance, reliability, and resiliency of key payment platforms, including Automated Teller Machines (ATM), Debit Card (POS) systems, RTP, Zelle, Bill Pay, Digital Wallet, and Wires, guaranteeing seamless, secure, and uninterrupted payment transactions for millions of customers worldwide, every day.I collaborate with industry-leading vendors such as Visa, Mastercard, Pulse, Nyce, EWS, TCH, and Fiserv to ensure flawless transaction processing at scale. My focus is on driving technology strategy, enhancing system resilience, and leading high-performing teams to continuously elevate service quality and operational excellence.Primary Focus: • Strategic Planning, Execution, and Process Optimization • Innovation Leadership and Continuous Improvement • Governance, Stakeholder Engagement, and Relationship Management • Driving Influence, Organizational Impact, and Collaborative Leadership • Comprehensive Risk, Change, and Vendor Management • Business Continuity, Disaster Recovery, and Resilience Planning • Agility and Adaptability in High-Stakes, Fast-Paced Environments
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