Syna Fernandes

Recruitment Associate Manager (Sr Manager) @Accenture

Mumbai, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2015 — Present

Recruitment Associate Manager (Sr Manager) @Accenture

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Mumbai, IN

Responsible for Recruitment delivery for Accenture Operations hiring for skills like Marketing Operations, Customer support, Finance and Accounts and Human resource outsourcing & Banking1. Banking – Trade Finance, Lending Operations, customer service and upselling, KYC, capital markets, investment banking2. Human resource – Recruitment, Compensation, leave of absence, workday, HR admin3. Finance & Accounts – Financial analyst, Financial reporting, P2P, R2R & O2C4. Customer support – Voice and back office5. Marketing Operations – Content moderation, web developers, campaign management, ad traffickers, salesforce, project management• Working on cost effective modes of hiring by maximizing contribution through internal channels of hiring – In house sourcing team and Employee Referral• Key in driving Diversity & Inclusion in the hiring plan• Planning delivery in accordance with Business timelines• Stakeholder management, regular connect with Business leads to keep them updated on hiring status and real time market availability of talent pool • Solving for potential deals by scaling up delivery timelines

EDUCATION

2003 — 2006

St Andrews College

BMS

SKILLS

Personnel ManagementOnboardingHuman ResourcesScreeningHiringContract RecruitmentCall CentersManagementSoft SkillsBpoEmployee EngagementInterviewsRecruitmentsResource ManagementProcess ImprovementSourcingScreening ResumesBenefits NegotiationTeam Management

ABOUT SYNA FERNANDES

Experienced Recruitment Manager with a demonstrated history of working in the insurance and BPO industry. Skilled in Contact Centers, Sourcing, Screening, Management, and Hiring. Strong professional with a BMS degree focused in Marketing and Human Resources from St Andrews College.

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Syna Fernandes — Recruitment Associate Manager (Sr Manager) at Accenture in Mumbai, MH, IN | Unifers