Sylvie Callet
Senior Project Manager @Tdi
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WORK HISTORY
Senior Project Manager @Tdi
Bron, FR
Client project management: support for functional upgrades, deployment of new carriers, installation and configuration of software solutions Client training: delivery of training sessions on software solutions, with content tailored to business needs and user profiles Internal project coordination: key user role, identifying and reporting business requirements to support software improvements Testing & documentation: execution of functional tests, analysis of technical documentation, drafting of internal materials and functional specifications Cross-functional collaboration: coordination with business, technical, and support teams in a shared-resource environment
EDUCATION
EDUMOTIV
Titre professionnel niveau I (bac+5), Consultant ERP Progiciel
ABOUT SYLVIE CALLET
Versatile professional in project management, IT support, and training, with solid experience across diverse environments (retail, software publishers, training). I contribute to both technical and functional projects, working closely with business teams, service providers, and end users to ensure coordination, support, and process structuring. Skills: project management, user training, documentation writing, testing, multi-site support, office tools and specialized software (SAP, Odoo, Access, MS Project…). Curious, meticulous, and results-driven, I fully commit to each assignment to deliver high-quality outcomes and foster collaboration.
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