Sylvia W.
HR Manager Integrator Ea to COO @Dibbly The Urban Writers
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WORK HISTORY
HR Manager Integrator Ea to COO @Dibbly The Urban Writers
Toronto, ON, CA
Executive Support & Integration: Serve as the strategic partner to the COO, ensuring all business initiatives align with operational capacity and growth objectives. Financial & International Compliance: Directly manage accounts payable for all staff, freelancers, contractors, and vendors. Corporate Communication & Hosting: Prepare all-hands meeting presentations and serve as the host, managing company-wide announcements and internal transparency.Process Optimization: Conduct departmental audits to identify bottlenecks and implement process improvements across the organization. Global Logistics: Oversee all corporate procurement and coordinate international event travel, trade show attendance, and executive meeting preparation. Office Management: Oversee facilities and administrative procedures to ensure a productive physical AND virtual work environment.Notable achievements:Tax Project Leadership: Lead complex international tax compliance projects, specifically overseeing Avalara documentation and wire payments.Workforce Innovation: Spearheaded the transition to a Compressed 4-Day Workweek, balancing employee wellbeing with high-level operational output. IT & Security Governance: Lead company-wide security policy implementation (e.g, 1Password) and manage technology onboarding, access controls, and email security.
EDUCATION
Canadian Red Cross
Psychological First Aid - Caring for Others - Certificate, Psychological First Aid
IHSA
Certificate - Opening the Door to Support
Sheridan College
Human Resources Management/Personnel Administration
DiSC Profile
DiSC Profile Training Level 1
University of Toronto Mississauga
Foundations of Project Management
Council for Six Sigma Certification
Six Sigma Black Belt Certification, Project Management
Seneca Polytechnic
Diploma, Office Administration
AHREFS Academy
Content Marketing and SEO - Blogging for Business
National Payroll Institute
Payroll 1 and 2, Payroll
Career Academy
Microsoft Project Certificate, Project Management
National Payroll Institute
Employment Standards, Payroll
SKILLS
ABOUT SYLVIA W.
Highly versatile and dedicated Human Resources Manager and \"Force Multiplier for Innovative Executives\" with extensive experience spanning Business Operations, Project Management, and Financial Administration. Proven track record of scaling organizations through the implementation of innovative HR strategies, such as the Compressed 4-Day Workweek, and optimizing operational efficiency via rigorous process audits. Beyond traditional HR, Sylvia manages complex accounts payable, procurement, and IT security infrastructure, acting as a strategic partner to executive leadership to align people operations with aggressive business objectives.
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