Sylvia Grissell Alvarenga

About Sylvia Grissell Alvarenga

Strategy and engagement leader with 15+ years of experience helping organizations turn new technology into sustained adoption and measurable impact. I currently serve as a Business Engagement Lead for the Americas in Enterprise Technology, focused on service adoption, aligning stakeholders, communications, enablement, and engagement strategies to drive activation, sustained usage, and value realization. My work sits at the intersection of technology, people, and storytelling. I specialize in translating complex digital initiatives into clear narratives and adoption strategies that help teams understand the “why,” build confidence, and integrate new tools into their daily workflows. AI Strategist certified, bilingual, and deeply committed to equity, inclusion, and creativity. As a fitness coach as well, I bring curiosity, energy, and a people-first mindset to every environment, whether guiding teams through enterprise transformation or coaching individuals toward personal growth.

Experience

1. Associate Director, Business Engagement Lead (Americas)

   EY

   Feb 2026 — Present

Education

• University of Maryland

  Master of International Management (MIM)

  2009 — 2011

• University of Maryland

  Master of Business Administration (MBA), Business Administration and Management, General

  2011 — 2012

• The American University in Cairo

  Study Abroad, Foreign Policy Studies

  2005 — 2006

• American University

  B.A, International Studies; U.S. Foreign Policy

  2002 — 2006

Skills

• Fundraising
• Training
• Leadership
• Research
• Spanish
• Management
• International Relations
• Customer Service
• Program Management
• Community Outreach
• Analysis
• Government
• Microsoft Office
• Public Speaking
• Nonprofits
• Change Management
• Project Planning
• Market Research
• Non-Profits
• Social Media
• Event Planning
• Project Management
• Organizational Development
• Strategic Planning
• Marketing
• Social Networking
• Sales
• Business Development
• Microsoft Excel
• Marketing Strategy
• Policy Analysis
• Policy
• Finance