Sylvia Griffin

Workday Project Manager @Mercer

Phoenix, AZ, US
EMAILS
s••••••••@mercer.com
MOBILE NUMBERS
+16•••••••63

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WORK HISTORY

Oct 2025 — Present

Workday Project Manager @Mercer

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US

EDUCATION

N/A

State University of New York College at Oneonta

Bachelor of Arts (B.A.)

N/A

Strayer University

Master of Business Administration (M.B.A.)

SKILLS

Employee TrainingAnalysisCustomer RetentionMicrosoft ExcelG SuiteCall CentersLeadershipSourcingOutlookMicrosoft OfficeSalesTechnical SupportTeam LeadershipTrainingCustomer SatisfactionBusiness Relationship BuildingNetworkingData EntryBoolean SearchingCustomer ExperienceResearchRecruitingCustomer ServiceTime Management

ABOUT SYLVIA GRIFFIN

I’m a systems-focused HR professional who thrives on improving processes and making HR technology work smarter. With a strong foundation in HRIS, payroll, tax, time reporting, and benefits systems, I specialize in identifying and resolving complex issues to ensure smooth, efficient operations for both internal teams and external partners.I’m always learning—I believe it’s important to stay up-to-date with the latest tools, trends, and best practices to bring thoughtful, strategic solutions to the table.I hold a CAPM (Certified Associate in Project Management) and PHR (Professional in Human Resources) certification, along with an MBA in Human Resource Management from Strayer University.

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