Sylvia Nekoh

About Sylvia Nekoh

As an accomplished Scrum Master at Serco, I excel in leading multiple cross-functional teams to deliver projects with precision and efficiency, leveraging agile methodologies such as Scrum and Kanban. My commitment to driving excellence has significantly elevated project completion rates by 15% and project throughput by 20%, achieved through meticulous backlog management, sprint tracking, and comprehensive documentation. In my role, I orchestrate daily stand-up meetings, sprint planning sessions, and retrospectives, fostering a culture of transparency and continuous improvement among team members and stakeholders. This collaborative approach ensures that projects not only meet but exceed expectations, delivering maximum value to the organization. With a rich background spanning 6 years in agile project management, I hold certifications in SAFe (Scaled Agile Framework), CSM (Certified ScrumMaster), and PSM (Professional Scrum Master). My proficiency extends to various Scrum tools, including Jira, Trello, Asana, Azure DevOps, and Confluence, ensuring seamless project management and enhanced collaboration. I\'ve successfully implemented Lean principles, Test-Driven Development (TDD), and Continuous Integration (CI) practices, resulting in notable reductions in waste, defects, and lead times. A graduate in Business Administration and Management from the University of Yaounde, I possess a unique blend of technical expertise and business acumen, allowing me to align project goals with overarching business objectives. My holistic approach goes beyond conventional project management, incorporating strategic thinking and a keen understanding of business value. I am fervently passionate about driving continuous improvement and ensuring the successful delivery of projects in dynamic and collaborative environments. Let\'s connect to explore how my skills and experience can contribute to your organization\'s success.#ScrumMaster #AgileProjectManagement #SAFeCertified #CSM #PSM #AgileTransformation #ProjectManagementExpert

Experience

1. Scrum Master

   Serco

   Sep 2020 — Present

   Spearheaded cross-functional team collaboration and project management, resulting in a remarkable 25% improvement in project completion rates, surpassing industry benchmarks.• Introduced and meticulously implemented agile methodologies, including Scrum and Kanban, which led to a 30% increase in team efficiency and a 25% boost in project throughput while maintaining a 98% team satisfaction rate.• Expertly leveraged Scrum tools such as Jira, Trello, and Confluence for backlog management, sprint tracking, and documentation, reducing error rates by 15% and streamlining project workflows.• Conducted daily stand-up meetings, sprint planning, and retrospectives, fostering a culture of transparency and continuous improvement that contributed to a 20% reduction in project delays and an 18% increase in team morale.• Collaborated closely with product owners and stakeholders to define clear project goals and maintain a prioritized product backlog, resulting in a 10% reduction in scope creep and a 22% increase in overall project alignment with strategic objectives.• Employed a variety of Retrospective Techniques, including Silent Writing, Mad Sad Glad, Sail Boat, and Safety Check, to scrutinize the Sprint process and adapt to procedures that would enhance team productivity.

Education

• University Of Yaounde

  Bachelor's degree