Sylvia Moss

Feasibility Lead (Presales Connectivity) @Vodafone

London, GB

Coordination of feasibilities for complex customer opportunities for global fixed line bids as per the technical requirements of the Solution Architects for top tier Vodafone customers• Advising Sales on the best way to raise feasibilities in the quoting system to minimise manual work and increase automated responses• Successful in handling the presales activity for the delivery of multiple global sites within set timeframes, budgets and to a high quality, negotiating pricing to meet customers targets, Ensuring the overall bid can be handed over to delivery with valid feasibilities ensuring readiness and quality of order placement. Attending kick off calls, project status calls, producing WIP reports as required by the bid team and managing escalations.• Understanding of the rules and regulatory environment for products in complex environments, eg. India, Egypt, Middle East, Namibia etc• SPOC (Single Point of Contact) for the in-house quoting tool, identified issues with the tool, raised improvement suggestions and drove system improvements which has improved efficiency and increased automation. Responsible for prioritising the user stories on behalf of the Feasibility Team using the Weighted Shortest Job First Framework, providing business justification and benefit realisation. Provided feedback on demos, User Acceptance Testing (UAT) and signoff, contributed to PI Planning sessions.• NPD (New Product Development) – I acted as the SME (Subject Matter Expert) for the Global Internet Product and was responsible for reviewing processes, identifying issues and sign off to support the successful product launch.

University of Hertfordshire

BA (Hons) 2:1, Linguistics with Spanish