Sylvia Henry

About Sylvia Henry

Thirty years experience in the banking industry. Strong analytical and organizational skills. Enjoy working collaboratively, as well as independently with minimal supervision. Thoroughly engaged with Microsoft products (Excel, Access, Word, Outlook). Proficiency with base SAS and writing SQL queries. I would like to apply my skills in a mid-level management position with room for advancement.

Experience

1. Technology Business Office Manager

   First Horizon Bank

   May 2025 — Present · Memphis, TN, US

   Technology Business Office Manager responsible for FinOps Governance, Contractor resource management/budgeting, reporting on quality metrics/building scorecards, as well as partnering with project management to track resource allocation.Manages reporting lead for Agile Program Increments, developing and distributing reports to track progress at the end of each sprint. Design and enhance reporting for all technology centric projects, partnering with each team to understand the complexities of each effort.Coordinate Intern program for Information Technology each semester.

Education

• University of Memphis

  BBA, Business Economics

  1987 — 1991

Skills

• Access
• Sas
• Public Relations
• Databases
• Relationship Management
• Management
• Issues Management
• Underwriting
• Financial Analysis
• Compliance
• Business Analysis
• Finance
• Outlook
• Analysis
• Credit
• Word
• Program Management
• Excel
• Data Analysis
• Credit Analysis
• Accounting
• Credit Cards
• Financial Risk
• Small Business Lending
• Loan Origination
• Process Improvement
• Microsoft Word
• Powerpoint
• Microsoft Excel
• Portfolio Management
• Loans
• Treasury Management
• Financial Services
• Mortgage Banking
• Banking
• Organizing
• Risk Management
• Sql
• Quality Center
• Sharepoint