Sylvia D.
Program Manager, Security Services Ops @JPMorganChase
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WORK HISTORY
Program Manager, Security Services Ops @JPMorganChase
EDUCATION
Cass Business School
Executive Master of Business Administration (EMBA)
LSB
Bachelor of Science BSc (Hons), Business IT
Bayes Business School
Executive MBA
ABOUT SYLVIA D.
Program Manager with 20+ years of experience delivering complex, large-scale programs across global investment banking. I bring deep expertise in front-to-back office operations, financial products, and leading cross-product change initiatives that align strategy, data, and execution.Extensive experience leading cross-functional, multinational teams to deliver initiatives that strengthen controls, mitigate risk, and achieve measurable business results. Well-versed in stakeholder engagement, regulatory transformation, process optimisation, KYC, data and change management.
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