Sylvester Willis
Service Leadership | Project Management | Mentorship |Healthcare Technology Management | Biomedical Engineering
- Role
- Area Service Director at GE HealthCare
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Sylvester Willis
Healthcare Technology professional focused on evaluating and resolving complex biomedical…
Experience
Area Service Director
Sep 2024 — Present · Chicago, IL, US
Leads a Clinical Engineering team across a Multi-hospital acute care system, managing over 50 sites of care enhancing service delivery. • Acts as the primary point of contact for customer engagement and escalations, enhancing client relationships. • Develops and mentors top talent, fostering a culture of excellence and compliance with federal regulations. • Successfully integrates multiple modalities, ensuring timely project completions and operational efficiency.• Delivers strategic actions to consistently fulfill key performance metrics.• Conducts ongoing cost analysis to maintain operations budget and maximize profit margin.
Education
Southern Illinois University, Carbondale
Bachelors, Electronics Systems Technologies
1999 — 2004
Keller Graduate School of Management of DeVry University
MBA, Project Management
2009 — 2012
Skills
- Quality Assurance
- Biomedical Engineering
- Process Improvement
- Capital Equipment
- Team Building
- Management
- Pacs
- Quality System
- Six Sigma
- Software Documentation
- Field Service
- Hospitals
- Calibration
- Medical Devices
- Capa
- Troubleshooting
- Fda
- Medical Imaging
- Electronics
- Project Management
- Operations Management
- Healthcare
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