Sylvester Enriquez
Communications Associate | Administrative Assistant | Sales Support | SFSU Journalism Alum
- Role
- Sales Specialist at REI
- Location
- Hayward, CA, US
- LinkedIn followers
- 500 followers
About Sylvester Enriquez
Communications/Administrative professional who thrives on supporting mission-driven teams with strong experience in customer service. Over the last 4+ years i\'ve supported nonprofits and organizations through a mix of administrative, communications, and project management. I have strong foundational experience in nonprofit operations, HR Support, internal and external communications, and creating welcoming environments for diverse communities. I am looking for administrative, operations, communications, and HR support roles. Dedicated to building equitable workplaces, supporting underserved communities and advancing social and economic justice.
Experience
Sales Specialist
May 2024 — Present · Berkeley, CA, US
Provided customer service by greeting customers, answering phone inquiries, responding to emails, and resolving customer service challenges with creative solutions- Maintained a clean and organized retail floor, ensured safety standards compliance, and demonstrated self-directed initiative by identifying and completing tasks without supervision during high-volume hours- Educated customers on outdoor gear, clothing, and footwear, built product knowledge across multiple categories, and achieved sales goals through personalized recommendations and upselling techniques-
Education
San Francisco State University
Minor in History, History
San Francisco State University
Bachelor of Arts - BA , Journalism (Print and Online)
2018 — 2020
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