Sylvester C. Johnson
Enterprise Transformation Executive | Fortune 25 Operations & P&L Leader (U.S. & Canada) | Digital Strategy & Workforce Transformation | U.S. Army Officer
- Role
- Advisory Board Member at Service Council
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Sylvester C. Johnson
I am an enterprise transformation executive leading multi-national operations across the U.S. and Canada within a Fortune 25 platform. I delivered a multi-year turnaround—resetting the operating model, strengthening financial discipline, and transitioning a legacy field services organization from sustained losses to strong, sustainable profitability.My leadership centers on operational excellence, scalable workforce capability, and digital strategy—building performance-driven cultures that translate strategy into measurable results.
Experience
Advisory Board Member
Apr 2024 — Present · Boston, MA, US
The Service Council™ exists to create a platform for education, knowledge, networking and insight for leaders in service, support and customer managementThe Service Council Advisory Board is a group of hand-selected, global service and customer experience executives who are chartering service innovation in their select industry. This board of experts contributes to the community through thought leadership, speaking engagements, research contributions and the sharing of best practices, with the intent of elevating and advancing service.
Education
University of North Carolina at Charlotte
Certificate
Turner School of Construction Management
Certificate
Alabama Agricultural and Mechanical University
B.S.
Liberty University
Master of Business Administration (M.B.A.)
Villanova University
Certificate, Lean Six Sigma
University of Chicago
Executive Education
Skills
- Business Development
- Budgets
- Vendor Management
- Contract Negotiation
- Selling
- Start-Ups
- Cross-Functional Team Leadership
- Strategic Partnerships
- Executive Management
- Business Planning
- Operations Management
- Supply Chain Management
- Training
- Logistics
- New Business Development
- Performance Management
- Procurement
- Income Statement
- Team Leadership
- Business Strategy
- Inventory Management
- Human Resources
- Coaching
- Pricing
- Time Management
- Quality Assurance
- Entrepreneurship
- Retail
- Sales
- Negotiation
- Strategy
- Change Management
- Profit
- Public Speaking
- P&L Management
- Forecasting
- Leadership
- Government
- Enterprise Software
- Customer Service
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