Sylver Cha Calfo
Director, Program Management Office - Agile Transformation @Intelsat
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WORK HISTORY
Director, Program Management Office - Agile Transformation @Intelsat
Chicago, IL, US
EDUCATION
UNC Kenan-Flagler Business School
MBA, eCommerce, Operations
University of Illinois Urbana-Champaign
BS, Business Administration - Mgmt Info Systems
SKILLS
ABOUT SYLVER CHA CALFO
Transformation leader focused on the application of Lean Agile practices in technology to drive business initiatives. Strengths include diverse project and program management experience, leading and coaching cross-functional operating and service teams, and resolving ambiguity in highly complex and challenging environments. Experience across disciplines including Scrum, SAFe, sales strategy, customer service, operations, technology, and quality.Specialties: Leading global cross-functional teams, strategy, project / program management, Agile transformation, Scrum, SAFe, eCommerce, vendor management and negotiations, operations, online retail, online travel, offline sales, contact centers, air cargo, logistics, customer incentive agreements, sales team incentives, loyalty, ERP, union management, data analysis, customer performance reporting, strong written and verbal communication skills, persuasion, proposal and presentation skills, integrating between front-end online applications and back-end legacy systems, individual and team development, managing conflict and addressing performance issues.
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