Sylvana Cloutier
Office Manager at Westend Dental
- Role
- Office Manager at Westend Dental
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Sylvana Cloutier
Experienced Office Manager with a demonstrated history of working in the health wellness…
Experience
Office Manager
May 2002 — Present
Office Manager Team of 26 including 4 Drs 6 Hygienst Marketing Director Hygiene Recall Coordinator 4 Team Leaders Dental Assistants Administrative Team Training with the Scheduling Institute New Patient Experience Marketing Five Star Phone Call Certification Team LeadershipPrepare and lead all Team / Office MeetingsCoordinate all trainings on site and off Payroll / Bonus System Hiring / Coaching\\Reviews Enforce Office Core Values / Mission and Vision Statements #1 Customer Service Evaluate and development of Office Protocols Budgets / daily /monthly ReportsDevelop team incentives monthly Productive Scheduling
Education
Wilfred Beauty Academy
Hair Styling/Stylist and Hair Design
Skills
- Master Scheduling
- Payroll
- Disciplinaries
- Negotiation
- Social Media
- Appointment Scheduling
- Financial Analysis
- Strategic Planning
- Office Management
- Aesthetics
- Leadership
- Sales Management
- Meeting Scheduling
- Customer Service
- Organizing Meetings
- Hiring Employees
- Employee Training
- Microsoft Excel
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