Sylvan Dekker
ACC AmeriCorps Member | Digital Literacy Coordinator @ MakeIT Haverhill
- Role
- Digital Literacy Coordinator at Make It Haverhill
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Sylvan Dekker
I specialize in creating intuitive, user-focused content and automation solutions that enhance accessibility, efficiency, and engagement. With a background in Linguistics and Psychology from UMass Amherst, I bring a unique blend of quantitative reasoning, UX/UI design, Python programming, and cognitive science to my work—helping people better interact with technology and information.| MakeIT Haverhill | Google DeepMind | Slang I have: Developed and implemented AI-driven workflow automation, improving efficiency across teams. Created user-centered documentation and technical guides, reducing help requests by 30%. Enhanced UX/UI through usability testing and accessibility initiatives, improving engagement. Led digital literacy initiatives, teaching technology skills to underserved communities. Designed internal knowledge bases and CMS documentation, increasing adoption and efficiency. Automated Slack and Google Suite workflows, saving teams hours of manual work. Analyzed PostgreSQL databases to extract insights for content and UX improvements. Designed marketing and outreach materials, including flyers, social media graphics, and event photography.\'! I’m passionate about blending technology, design, and education to create meaningful change. If you\'re working on projects that improve usability, accessibility, or digital literacy, let’s collaborate!
Experience
Digital Literacy Coordinator
Feb 2025 — Present · Haverhill, MA, US
Currently, I’m serving as an American Connection Corps Member at MakeIT Haverhill, where I help bridge the digital divide through technology training and digital literacy education. Beyond instruction, I also design flyers, capture event photography, and manage marketing efforts to engage our community and expand our outreach.
Education
University of Massachusetts Amherst
Bachelor of Arts - BA
2019 — 2021
Rhode Island School of Design
4.0
2014 — 2014
Salem State University
4.0
2012 — 2012
Portland Community College
Associate's degree
2016 — 2019
Hampshire College
4.0
2021 — 2021
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