Sylvain Pilon
Vice President, Customer Experience and Operations @Société de la Place des Arts
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WORK HISTORY
Vice President, Customer Experience and Operations @Société de la Place des Arts
Montréal, CA
EDUCATION
HEC Montréal
Bachelor’s degree in business administration, Business administration
HEC Montréal
Certificate, Analysis of Organizational Processes
École des sciences de la gestion (ESG UQAM)
ExecutiveMBA, Business Administration
HEC Montréal
Certificate, Organizational Leadership
École des sciences de la gestion (ESG UQAM)
IT management microcredential, IT
HEC Montréal
Certificate, Business administration
ABOUT SYLVAIN PILON
I am a transformational, mobilizing, and solution-oriented leader with over 10 years of experience in operations management, sales, and profitability in the sports and entertainment, retail, and e-commerce sectors. Holding an MBA, I have expertise in digital transformation, process improvement/optimization, and maximizing sales. I assist organizations in continuous process improvement, cost optimization, increasing customer satisfaction, and implementing digital solutions tailored to market needs. I am recognized for my leadership skills, ability to mobilize teams, effective communication, and future-oriented vision.
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