Umer Shah

Mid-market Business Development Representative @BT Group

City Of London, GB

Executed outbound prospecting through cold calling and email outreach, utilising tools such as Kaspr and Fullcircl to identify and research key decision-makers- Built strong rapport and established trust with prospects by applying the SPIN sales methodology. Focusing on understanding customer challenges before introducing solutions- Attended and contributed to presentations and telecommunication product demos, gaining valuable insight into the post-discovery phase of the sales cycle- Developed and managed a six-figure new business pipeline, leveraging Outlook and Salesforce to track engagement, monitor progress, and ensure consistent follow-up.